Shipping and Returns

DESTINATION

SERVICE

PRICE

DELIVERED

 

London (zone 1 & 2)

Bike courier

15.00

Delivery same-day if received before 1pm*

 

London Studio

Pick up from London Studio

Free of cost

Free collection

 

London, other UK

FedEx

7.00

Next day

 

North America

FedEx

20.00

Overnight*

 

Europe

FedEx

15.00

Overnight*

 

Australia, New Zealand

FedEx

25.00

2-3 days*

 

Caribbean

FedEx

35.00

2-3 days*

 

Cyprus, Egypt, Turkey

FedEx

25.00

2-3 days*

 

Japan, Korea, China, Malaysia

FedEx

25.00

2-3 days*

 

Middle East

FedEx

30.00

2-3 days*

 

Rest of Asia, including India

FedEx

30.00

2-3 days*

 

Russia

FedEx

50.00

Up to 5 days*

 

South America

FedEx

50.00

Up to 5 days*

 

We ship all domestic and international orders using FedEx.
Please note that delivery outside of the EU may be subject to local import taxes. Payment of such taxes is the responsibility of the customer.
 
Returned items must be shipped back to Muzungu Sisters within 7 working days from the date the package was delivered to you. We invite you to return an item for the same item in another size, or we will issue you a full refund. Shipping costs incurred when returning items are your responsibility. When returning from outside of the EU please clearly mark the package as a return to avoid customs dealys and charges. The original shipping charges will not be refunded.  
 
Please remember, all items must be returned to us unused, unworn, unwashed, undamaged, or unmodified in any way. Items must be returned in their original packaging with all tags, if any, still attached.
 
To ask Muzungu Sisters any questions about returns, general questions about your purchase, or for any other query related to our online shop please contact info@muzungusisters.com